j77.com Privacy Policy

This Privacy Policy ("Policy") describes how j77.com ("j77.com", "we", "us", or "our"), the operator of the online gaming platform accessible at https://j77com.org, collects, uses, stores, discloses, and protects the personal information of individuals ("you", "your", or "Player") who access or use the j77.com platform, including its website, mobile-optimised interfaces, games, and all associated services (collectively, the "Platform").

j77.com is committed to protecting the privacy and personal data of all users in accordance with the Data Privacy Act of 2012 (Republic Act No. 10173) of the Philippines, its Implementing Rules and Regulations, and the issuances of the National Privacy Commission (NPC). This Policy is also informed by applicable PAGCOR regulatory requirements relating to player data and anti-money laundering (AML) obligations.

By registering for an account, accessing the Platform, or otherwise providing your personal information to j77.com, you acknowledge that you have read and understood this Policy and consent to the collection and processing of your personal data as described herein. If you do not agree with this Policy, please do not use the j77.com Platform.

j77.com collects personal data that is necessary, adequate, and not excessive in relation to the purposes for which it is collected and processed. The categories of personal data we collect include:

2.1 Registration & Identity Data

• Full legal name, date of birth, and gender
• Residential address (including city — e.g., Manila, Cebu, Davao, Quezon City, Makati)
• Email address and mobile phone number
• Username and encrypted password
• Government-issued identification documents (e.g., Philippine National ID, passport, driver's licence, SSS/GSIS ID) submitted for age and identity verification

2.2 Financial & Transaction Data

• Deposit and withdrawal transaction records, including amounts, dates, and payment method references
• GCash or PayMaya / Maya account references (partial identifiers only — we do not store full wallet credentials)
• Bank account details (bank name, account name, partial account number) for withdrawal processing via BPI, BDO, Metrobank, UnionBank, Landbank, PNB, or Security Bank
• Debit card details (card type, partial card number, expiry) where applicable

2.3 Gaming & Activity Data

• Game history, wager amounts, win/loss records, and session durations
• Bonus claims, promotional participation, and loyalty programme activity
• Responsible gaming tool usage (deposit limits, self-exclusion requests, session reminders)

2.4 Technical & Device Data

• IP address, device type, operating system, and browser type
• Geolocation data (country/region level) for regulatory compliance
• Cookie identifiers and session tokens (see Section 6)
• Platform access logs, including login timestamps and activity records

2.5 Communications Data

• Records of your communications with j77.com customer support, including live chat transcripts, email correspondence, and support ticket history
• Survey responses and feedback you voluntarily provide

j77.com processes your personal data for the following specific, legitimate purposes:

j77.com will not use your personal data for any purpose that is incompatible with the purposes listed above without first obtaining your explicit consent or as otherwise permitted by applicable law.

j77.com processes your personal data on the following legal bases under the Data Privacy Act of 2012 and its Implementing Rules and Regulations:

• Consent: Where you have given your explicit, informed consent to the processing of your personal data for a specific purpose — for example, receiving marketing communications or promotional offers from j77.com.
• Contractual Necessity: Where processing is necessary for the performance of the contract between you and j77.com — including account registration, game provision, and payment processing.
• Legal Obligation: Where processing is required to comply with a legal obligation applicable to j77.com, including PAGCOR regulatory requirements, AML obligations under Republic Act No. 9160 (as amended), and the Data Privacy Act itself.
• Legitimate Interests: Where processing is necessary for the legitimate interests of j77.com or a third party, provided that such interests are not overridden by your rights and freedoms — for example, fraud prevention, platform security, and responsible gaming monitoring.

You may withdraw your consent to marketing communications at any time by contacting our support team or using the unsubscribe mechanism in any marketing email. Withdrawal of consent does not affect the lawfulness of processing carried out prior to withdrawal.

j77.com does not sell, rent, or trade your personal information to third parties for their own marketing purposes. We may share your personal data with the following categories of recipients, strictly on a need-to-know basis and subject to appropriate data protection safeguards:

• Payment Processors: GCash, PayMaya / Maya, and partner banks (BPI, BDO, Metrobank, UnionBank, Landbank, PNB, Security Bank) for the purpose of processing deposits and withdrawals.
• Identity Verification Providers: Third-party KYC and age verification service providers engaged to assist with regulatory compliance.
• Game Software Providers: Licensed game developers and content providers whose games are hosted on the j77.com Platform, to the extent necessary for game operation and fairness auditing.
• Regulatory Authorities: PAGCOR, the Anti-Money Laundering Council (AMLC), the National Privacy Commission (NPC), and other competent Philippine government authorities, where disclosure is required by law or regulatory mandate.
• IT & Security Service Providers: Cloud hosting, cybersecurity, and platform infrastructure providers engaged to support the operation and security of the j77.com Platform.
• Professional Advisers: Legal counsel, auditors, and compliance consultants, subject to professional confidentiality obligations.

All third-party service providers engaged by j77.com are required to process personal data only in accordance with j77.com's instructions and applicable data protection law, and are prohibited from using your data for their own independent purposes.

j77.com uses cookies and similar tracking technologies (such as web beacons and local storage) to enhance your experience on the Platform, maintain session security, and analyse platform usage. The following categories of cookies are used:

You can manage your cookie preferences through your browser settings. Please note that disabling strictly necessary cookies will impair the functionality of the j77.com Platform. For analytics and marketing cookies, you may withdraw consent at any time by contacting our support team.

j77.com retains your personal data only for as long as is necessary to fulfil the purposes for which it was collected, or as required by applicable law and regulatory obligations. The following general retention periods apply:

• Account & Identity Data: Retained for the duration of your account and for a minimum of five (5) years following account closure, in accordance with PAGCOR AML record-keeping requirements and the Data Privacy Act.
• Transaction & Financial Records: Retained for a minimum of five (5) years from the date of each transaction, as required by Philippine AML law.
• KYC Documents: Retained for the duration of your account and for five (5) years following account closure, or longer if required by a regulatory investigation or legal proceeding.
• Gaming Activity Data: Retained for up to three (3) years following account closure, unless a longer period is required for dispute resolution or regulatory purposes.
• Support Communications: Retained for up to two (2) years from the date of the last communication.
• Marketing Data: Retained until you withdraw consent or for up to two (2) years of inactivity, whichever is earlier.

Upon expiry of the applicable retention period, j77.com will securely delete or anonymise your personal data in accordance with its data disposal procedures.

j77.com implements appropriate technical and organisational security measures to protect your personal data against unauthorised access, accidental loss, destruction, alteration, or disclosure. Our security measures include, but are not limited to:

• Transport Layer Security (TLS) encryption for all data transmitted between your device and the j77.com Platform
• AES-256 encryption for sensitive data stored at rest, including KYC documents and financial records
• Multi-factor authentication (MFA) options for player accounts
• Role-based access controls limiting employee access to personal data on a strict need-to-know basis
• Regular penetration testing and vulnerability assessments conducted by independent security specialists
• 24/7 security monitoring and intrusion detection systems
• Secure data centre facilities with physical access controls

While j77.com takes all reasonable steps to protect your personal data, no online platform can guarantee absolute security. You are responsible for maintaining the confidentiality of your account credentials and for notifying j77.com immediately if you suspect any unauthorised access to your account.

Under the Data Privacy Act of 2012 and its Implementing Rules and Regulations, you have the following rights with respect to your personal data held by j77.com:

To exercise any of the above rights, please contact j77.com's Data Protection Officer using the contact details in Section 13. We will respond to all verified data rights requests within fifteen (15) business days of receipt, in accordance with NPC guidelines.

j77.com strictly prohibits access to and use of the Platform by individuals under the age of 21 years, as required by Philippine law and PAGCOR regulations governing online gaming. The j77.com Platform is not directed at, and does not knowingly collect personal data from, individuals under the age of 21.

If j77.com becomes aware that personal data has been collected from an individual under the age of 21 without verifiable parental or guardian consent, we will take immediate steps to delete such data and close the associated account. If you believe that a minor has registered on the j77.com Platform, please contact us immediately at the details provided in Section 13.

j77.com primarily processes and stores personal data within the Philippines. In certain circumstances, personal data may be transferred to, or accessed by, service providers located outside the Philippines — for example, cloud infrastructure providers or game software developers operating internationally.

Where personal data is transferred outside the Philippines, j77.com ensures that appropriate safeguards are in place to protect your data in accordance with the Data Privacy Act of 2012 and NPC guidelines. Such safeguards may include:

• Contractual clauses requiring the recipient to apply data protection standards equivalent to those required under Philippine law
• Transfers to countries or organisations that the NPC has determined provide an adequate level of data protection
• Your explicit consent to the transfer, where required

j77.com will not transfer your personal data to any jurisdiction or recipient that does not provide adequate data protection safeguards.

j77.com reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, applicable law, or regulatory requirements. The date of the most recent revision is displayed at the top of this Policy.

Where changes are material — meaning they significantly affect your rights or how we process your personal data — j77.com will notify registered players via email or on-platform notification at least fourteen (14) days before the changes take effect. For non-material changes, the updated Policy will be posted on this page with an updated revision date.

Your continued use of the j77.com Platform following the effective date of any updated Privacy Policy constitutes your acceptance of the revised Policy. If you do not agree with the updated Policy, you must discontinue use of the Platform and may request account closure by contacting our support team.

j77.com has appointed a Data Protection Officer (DPO) responsible for overseeing compliance with this Privacy Policy and applicable data protection law. If you have any questions, concerns, or requests relating to this Policy or the processing of your personal data, please contact our DPO using the details below:

If you are not satisfied with j77.com's response to your data rights request or privacy complaint, you have the right to lodge a complaint with the National Privacy Commission (NPC) of the Philippines. The NPC is the independent regulatory body responsible for administering and enforcing the Data Privacy Act of 2012.

You may also refer to the PAGCOR (Philippine Amusement and Gaming Corporation) for matters relating to gaming regulation and player protection that intersect with data privacy concerns.